Swara IVR wins mBillionth Award for the 2nd time!

Swara IVR, which won the mBillionth Award for m-News and Journalism in 2010 in it’s avatar as CGNet Swara has won the award again in 2013.
On July 21st, at an awards event organized by the Digital Empowerment Foundation, the Mojolab team spent the day interacting with the best and the brightest in the mobile/social technology space in New Delhi. We also presented the latest updates in the Swara network and showcased some of our future plans. It was a delight sharing space with visionary projects like eduVarta and Kisan Sanchar, last year’s winners.

Graamvani‘s Jharkhand Mobile Radio project, inspired by CGNet Swara, also received a special mention at the awards in the same category.

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Troubleshooting Swara: Can’t playback recordings

Hi Arjun,

Wemanaged to install everything and are able to call and record thru virtual phone. But we cannot playback what we recorded. Any clue

Rgrds

XXXXX

 

Dear XXXXX

First, please install audacity and check that you can record audio correctly on the laptop. The issue is most often a faulty mike.

If that is not the case, then we need to check inside the swara system.

Run asterisk -vvvvvvvvvvvr and then place a test call with your softphone client. Note the output in the terminal. You may see some error messages, please send me those. The other place to look for errors is /var/log/swara.log

The issue might be that lame is not installed, or the path to lame is incorrectly set in the code from your system’s point of view. Lame converts the file from wav to mp3 so if that is missing that may be causing the problem.
To resolve:

1. Run “which lame” on a console and note the path in the output
2. open “/opt/swara/bin/menu_system_localized.py“, go to the line refering to “lame” and replace the path to lame there with the correct path as noted in step 1

Hope this solves the issue.

Regards
The Mojolab Tech Team